Order pick-up information

Madiba Trade Fair is based in Sunderland and offers online browsing with local collection by arrangement. Message us before ordering or visiting to confirm stock, item details, price and collection options.

Frequently asked questions

Collection is arranged individually. Message us on WhatsApp to confirm the item is available and agree the collection details before travelling.

How does the pick-up process work?

Message us on WhatsApp before travelling. We will confirm whether the item is available and agree the collection details with you.

Where do I pick up my order?

Collection is arranged in Sunderland by prior agreement. Please message us on WhatsApp to confirm the meeting point, item availability and collection time before travelling.

When will my order be ready for collection?

Collection timing is agreed individually. Please message us on WhatsApp and wait for confirmation before travelling.

What do I need to bring to collect my items?

Please message us beforehand to confirm any information or items needed for your agreed collection.

Can I test and inspect my gadget at pick-up?

Please ask in advance whether you can inspect or test the specific item at collection.

Can I pick up an item and complete a trade-in at the same time?

If you are interested in a trade, message us first with details of both devices. We will discuss whether the swap is possible and arrange collection details separately.

Can someone else collect my order for me?

If someone else needs to collect on your behalf, contact us first so we can discuss and agree the arrangement.

How long do you hold my order at the pick-up point?

Please contact us to discuss collection timing and any arrangements. We will confirm the details with you before you travel.

Ready to find your next gadget?

Browse the gadget examples, then message us on WhatsApp to check current availability, condition and price. Local collection in Sunderland is arranged in advance.